Trans Globe Express (“Trans Globe Express,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you provide to us.
This Privacy Policy explains how we collect, use, disclose, and protect information when you visit our website, request a quote, contact us, or use our freight forwarding, transportation, logistics, import, export, vehicle shipping, yacht shipping, air freight, ocean freight, project cargo, or related services.
We may collect personal information that you voluntarily provide to us, including your name, company name, email address, telephone number, billing or mailing address, origin and destination information, shipment details, cargo information, vehicle or vessel information, and other information necessary to provide a quote or arrange transportation and logistics services.
When you use our website, certain technical information may also be collected automatically, such as your IP address, browser type, device information, pages visited, referring website, and general website usage information through cookies, analytics tools, and similar technologies.
We may use information we collect to respond to inquiries and quote requests; arrange, coordinate, and manage shipments; communicate shipment information and updates; provide customer service; process transactions; maintain business records; improve our website and services; prevent fraud and protect the security of our systems; and comply with applicable legal, customs, regulatory, and contractual requirements.
We may share information when reasonably necessary to provide our services, including with ocean carriers, airlines, trucking companies, warehouses, terminals, customs brokers, freight agents, insurance providers, payment processors, technology providers, and other logistics or service partners involved in a shipment or business transaction.
We may also disclose information when required by law, regulation, court order, governmental authority, customs authority, or when reasonably necessary to protect our company, customers, property, or legal rights.
Trans Globe Express does not sell personal information for monetary consideration.
Because Trans Globe Express provides international transportation and logistics services, certain shipment and customer information may need to be provided to carriers, customs authorities, ports, terminals, agents, brokers, government agencies, or logistics partners located in the United States or other countries.
Information may therefore be processed or stored outside the state or country where it was originally provided when necessary to arrange or complete an international shipment.
Our website may use cookies and similar technologies to operate properly, understand website traffic, analyze visitor activity, improve functionality, and enhance user experience.
Your browser may allow you to block or delete cookies. Disabling certain cookies may affect some website functionality.
We use reasonable administrative, technical, and organizational safeguards designed to protect personal information against unauthorized access, disclosure, alteration, misuse, or loss.
However, no internet transmission or electronic storage system can be guaranteed to be completely secure.
We retain personal information for as long as reasonably necessary to provide our services, maintain shipment and transaction records, satisfy legal and regulatory requirements, resolve disputes, enforce agreements, and fulfill legitimate business purposes.
Depending on where you reside and applicable law, you may have certain rights concerning your personal information, including the right to request access to, correction of, or deletion of certain personal information.
You may contact Trans Globe Express to submit a privacy-related request. We may need to verify your identity before processing certain requests.
Our website may contain links to websites or services operated by third parties. Trans Globe Express is not responsible for the privacy practices, security, or content of third-party websites or services.
When you interact directly with a third-party service, that provider’s own privacy terms may apply. This distinction is also reflected in FTC privacy guidance concerning third-party services. (Federal Trade Commission)
Our website and services are intended for businesses and adults and are not directed to children under the age of 13.
We do not knowingly collect personal information online from children under 13. Federal COPPA requirements specifically regulate online collection of personal information from children under 13. (Federal Trade Commission)
We may update this Privacy Policy periodically to reflect changes in our business practices, services, technology, or applicable laws.
When we update this Privacy Policy, we will revise the “Last Updated” date displayed at the top of this page.
If you have questions about this Privacy Policy or would like to make a privacy-related request, please contact: [email protected]
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